Description
What's Included With Your Shipping kit?
- Medical Grade ‘Magic Milk’ Shipper: To Keep Your precious cargo frozen in transit.
- Return Overnight Shipping: First, we dispatch your order from us to you. Next, our courier partners handle the collection of your breast milk from your home. Finally, your magically freeze-dried breast milk powder is delivered back to your doorstep express post. Your Shipping Kit will include an overnight express label for your Kits return.
- Packing Supplies:ย Sterile liner, packing tape & label for your Magic Milk Kit’s return to us.
- GPS Tracking:ย Each order will be sent out with your very own GPS tracking device that will allow you to track your order, every step of the way. This device is compatible with FindMy/iPhone.
- Detailed Instructions: Proper guidelines on how to package and send your milk to us.
- SMS Updates: Stay informed with timely updates throughout the entire process from start to finish.
Shipping Information
- WE SHIP ACROSS AUSTRALIA
- Upon your ‘Magic Milk’ Shipping Kits arrival at your home, you will need to place the ice-packs in your freezer, in preparation for your pick up. Your collection date will be on your shipping label included in your kit.
Our overnight express service will collect your shipping kit from your home on the following Monday unless specified otherwise.
Please check if our service covers your postcode. For rural locations, we charge an additional fee to cover higher postage costs. This fee is a direct on-charge from our shipping provider, and we do not profit from it. If you’re in a rural area, email us at orders@themilkfairy.com to discuss servicing your postcode.
How long does the process take?
Once your milk has been sent back to our facility, the typical turnaround time is 2-3 weeks. Our caring team takes extra care to process your breast milk with top-notch standards. Our caring team takes extra care to process your breast milk with top-notch standards. We swiftly return your breast milk while maintaining top-tier efficiency and care. Therefore, you can comfortably sit back and trust you’re in excellent hands at every stage.
How to check the status of your order?
At The Milk Fairy, we prioritise keeping you informed about the status of your order every step of the way. You’ll get timely updates via text and email, plus real-time GPS tracking for peace of mind about your breast milk’s journey.
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